Should You Sell During a Pandemic?
Yes. Yes you should. What changes? 1. Be empathetic. 2. Get to the point. Small talk right now from strangers adds no value. 3. Keep it short, end with a question. 4. Have the right mindset. If you don't sell,...
All Activities
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Going Beyond Course Improvement!
During this training, you will learn how to present and create recommendations regarding course design, technology, and instruction delivery options. As we discussed in the intermediate version of this course, the first step in any process is to generate a...
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The Psychology Behind Great Leadership
As a clinical and organizational psychologist, specializing in leadership development and executive coaching, if there is one thing I have learned it’s that there is no one way to “do” leadership and no 10 steps to follow. Being a great...
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Micro Learning- the new kid on the block
A majority of job-related e-learning courses are designed to equip the learner with broad knowledge of their organization or the regular responsibilities of their positions. After a 30 to 60 minute online session, the most efficiently designed course would show...
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3 Essential Steps to Evaluate Any Training
You finished the training design. The trainer delivered the training. The learners enjoyed the learning experience and some of them described the training as "life-changing". Congratulations! Your hard work paid off. But wait, really? How can you prove it? If...
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Steering Clear of Classroom Disasters
A "classroom" can be any place where learning should take place. Whether online, physical, or hybrid spaces, there are some common disasters that can occur. These can happen when: A) There's no clear purpose or goal to the training B)...
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Millennials in the Workplace
Each generation brings with it unique viewpoints, benefits, and challenges, and Millennials are no different. Learn more about Millennials and how this generation will affect the workplace with this path.
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Jump in the Driver's Seat and Start Designing!
This learning path is for anyone who is interested in designing engaging and effective training. It is meant to give you a high-level overview of the instructional design process. Newbies and pro's alike will be able to benefit from these...
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How to Build a Winning Team
Building a team is tough enough - but building a winning team that stays engaged and focused, champions one another, and communicates openly - even tougher. Discover what it means to build a team that wins and learn how to...
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Now Hiring Smiling Faces! How Positivity Impacts Your Work Experience
Many more employers are realizing that they rather have a pleasant team member than a highly skilled one. Of course, ideally, the new hire would be both pleasant and skilled, but if you needed to rely on one over the...
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Be the Most Interesting Person in the Room
When I'm at a networking event, I tend to keep to myself and not talk to anyone (which totally defeats the purpose of being at a networking event). Don't be like me! Use this path to learn how to engage...
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Career Leap: Pushing Beyond Your Bounds
This is an all call for the serial fear mongers amongst us. Those of you who know you need to make a move, or take a leap, but fear has you in its awesome clutch. I challenge you, without judgement,...
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How To Maintain An Organized Inbox To Enhance Productivity
Overflowing email inboxes are not only sources of constant stress, but also can drastically decrease your work productivity. According to a report from the McKinsey Global Institute, an average employee spends 28% of their work time reading, writing or...
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When the Right Question Is More Important Than the Answer: Becoming More Responsive to Your Customers
How does your product or service benefit the customer? In order to know this answer, you have to ask the right question. Often times we, as business professionals, assume we know the answers. Crazy as it sounds, research shows that...
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Design thinking
Learn about design thinking with curated content
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How to Engage with Customers Remotely
Transforming your customer experience completely to an online experience can be tricky. Winning By Design has helped hundreds of companies make the transition towards a remote workforce and decided to share their best practices on how to set up and...
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Training and Budgeting: Managing L&D Costs
Hiring new employees is costly, developing your learners is also costly. (Not having a well-trained staff is a disaster!) So, when you coordinate essential training and development endeavors...it's priceless! The reality is you can't afford NOT to train your employees....
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Control Your Attention, Control Your Life!
Attention Management is the new path to productivity. You are driven and motivated which makes you BUSY! But you’re a little exhausted, and you have too many days with too much to do and never enough time to get it...
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Employee Engagement: Go From Zombie to Zealot!
Most employees feel disheartened and dehumanized at work, supported by the fact that 86% of us are disengaged on the job according to Gallup and other researchers. If you have had a bad boss or feel like you are not...
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The Leader's Guide to Giving Effective Feedback
Many leaders will say that providing constructive criticism and negative feedback is tough: deciding what to say, and when, can be a challenge. It doesn't have to be, though. These resources will have you giving meaningful, effective feedback to yo...
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Negotiation Skills that Drive Results
At the workplace, we need to collaborate with others to achieve results. Whether these interactions are internal, with our colleagues, or external, with clients or providers; knowing how to effectively create and claim value in negotiation is an essential workplace...
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Customer Complaints – The Road to Success
Managing complaints is considered to be one of the ‘magic moments’ of the overall customer experience and can have a bigger impact on the way people feel about a business than the quality of its products or services.
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Become the Leader Others Will Follow
Greetings, I am an executive coach and leadership educator who helps women and men live and lead more purposefully. My approach to executive coaching builds upon an individual’s personal goals as well as a desire for improvement and impetus to...
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The Power of Assessment!
We all know that assessments can help our learners to understand where they are at and what they have to learn, while also helping us as learning designers to assess whether our content aligns with our learning outcomes. But how...
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