Attention Management is the new path to productivity. You are driven and motivated which makes you BUSY! But you’re a little exhausted, and you have too many days with too much to do and never enough time to get it...
Most employees feel disheartened and dehumanized at work, supported by the fact that 86% of us are disengaged on the job according to Gallup and other researchers. If you have had a bad boss or feel like you are not...
Many leaders will say that providing constructive criticism and negative feedback is tough: deciding what to say, and when, can be a challenge. It doesn't have to be, though. These resources will have you giving meaningful, effective feedback to yo...
At the workplace, we need to collaborate with others to achieve results. Whether these interactions are internal, with our colleagues, or external, with clients or providers; knowing how to effectively create and claim value in negotiation is an essential workplace...
Managing complaints is considered to be one of the ‘magic moments’ of the overall customer experience and can have a bigger impact on the way people feel about a business than the quality of its products or services.
Greetings, I am an executive coach and leadership educator who helps women and men live and lead more purposefully. My approach to executive coaching builds upon an individual’s personal goals as well as a desire for improvement and impetus to...
We all know that assessments can help our learners to understand where they are at and what they have to learn, while also helping us as learning designers to assess whether our content aligns with our learning outcomes. But how...
The implementation stage of your project is where you develop and complete your project’s deliverables. The stage is also commonly known as the Delivery Stage or Execution Stage. It’s where the rubber hits the road – you have a plan...
Today’s customers are more demanding and knowledgeable than ever, and their loyalty is fleeting. Organizations find that what worked in the past does not guarantee future success. However, the best in the business know that having a customer-focused...
Nervous in front of a crowd? Fidgety while speaking? Anxious about presenting in general? Never fear! These resources will help you plan, deliver, and evaluate your next presentation with ease and confidence.
Meetings are a necessary evil of work life -- or are they? The world's leading entrepreneurs have figured out ways to make meetings efficient, productive, and engaging. Learn from the best, then figure out your own strategy for holding meetings...
Author, social media influencer, and Catcat guest curator Najwa Zebian helps us navigate through the steps needed to find our voices. By uncovering our authentic selves and finding the right words, we're able to share our stories and build our...
Do you truly understand your organizational culture and what you have to offer? Before you can find the perfect fit for your job opening you should consider where and how they will fit into your organization. Research has found that...
Was the information shared what I expected? Was it what I needed? Am I missing anything? Am I ready to begin? Am I clear on my roles and responsibilities? These are just a few questions new hires have when beginning...
As emails increase, we tune out more and over time become even less responsive. As incoming messages become increasingly challenging to navigate in volume and or urgency, here are a few ways managing your inbox that can be done on...
Getting started - as a startup, small business, or entrepreneur - is tough. The startup boom has created such a tsunami of information around developing a successful startup that it's difficult to separate a signal from all the noise. This...
This path will help the learner implement practices and strategies to manage and maintain business relationships with customers, clients, partners, and prospects. At the end of the path, learners will be able to identify communication techniques to...
No doubt that keeping kids busy while working from home is a major challenge for remote workers. This path helps you access resources to keep your kids busy while working from home. To start, you have to communicate your expectations...
Spanish is one of the world’s leading and most widely spoken languages. Learning a second or third language is an investment in yourself. There is no better way to grow your skills and capabilities than by investing energy in a...
This path will introduce you to the basic principles of Evidence-Based Management, a revolutionary approach that is changing how we manage organizations, teams and people at work. For many years we have based our decisions on intuition and advice from...
Have you ever struggled with a micromanager, a workaholic boss, or any other kind of difficult boss? Studies show that bad bosses are the number one reason people leave a job. This path will introduce the basic principles of managing...
Your project’s goals will define what you get – so they should state clearly and without ambiguity what you want. Or, more precisely, what the project’s sponsors and key stakeholders want. Your job as a project manager is to ensure...
This path will introduce characteristics and tendencies of the different generations and will help the learner understand the values, communication styles, and working styles of each. At the end of the path, learners will be able to identify ways of...
Merriam-Webster Online defines assertiveness as being "disposed to or characterized by bold or confident statements and behavior." Many people confuse assertiveness with anger & aggression; but being assertive is simply an expression ...
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