This path will help the learner implement practices and strategies to manage and maintain business relationships with customers, clients, partners, and prospects. At the end of the path, learners will be able to identify communication techniques to...
You are always busy. Between juggling multiple project deadlines, conference calls, and meetings, you have a pretty full workload. We get it. For things to run most effectively, you need to schedule, maintain, and update appointments as efficiently as...
Hiring the wrong employee is a mistake that can cost your organization thousands of dollars in wasted productivity and salary costs. But how do you get it right? Here, experts share some of their tips, tricks, and secrets to success.
Hi! I'm Rob. I have a degree in Mathematics from Cambridge University and you might call me a bit of coding geek. After building websites for friends and family for fun, I soon learned that web development was a very...
Life often requires compromise - be it in the workplace or at home. From closing a sale with a new client to deciding on a what to have for dinner with your partner, negotiation skills can be applied toward successful,...
Course PROVIDED BY DelftX The majority of challenges that organizations face are technology related. Given the growing importance of technology, the demand for leaders with an engineering background will probably rise. Already a quarter of the CEOs...
So much of our lives - professional and personal - are dependent on data. Manage your finances. Maintain information about your customers. Keep track of project elements and timing. On and on. From simple to more complex data, understanding how...
Sales expert Brian Tracy once said, "Approach each customer with the idea of helping him or her solve a problem or achieve a goal, not of selling a product or service." Cold-calling can cause anxiety for some but others see...
Sales Engineer (SE), Sales Architect (SA), Solution Engineer (SE), Solution Consultant (SC), Technical Account Manager (TAM), Pre-Sales Consultant (PSC)...no matter what you call your role, one area should remain top of mind: Collaborating. Good collaboration with the sales team, product...
The Internet can be a scary place. In this path, learners will be introduced to basic concepts of online safety and security. Common scams will also be reviewed.
It may sound silly but simply greeting your customer goes a long way. In a matter of seconds, customers begin to form their opinion of your business and a forced or generic opening line will not seal the deal.
It can be as nerve-wracking to interview a job candidate as it is to be interviewed. These resources will help you navigate the interview process as an interviewer; topics covered include the general interview process, mistakes to avoid, and sample...
It's easy to buy an LMS, but it takes a good strategy to successfully launch e-learning for your users. These resources will help take you from an empty platform to a well-developed and engaging online learning program.
Do you want to make sure that all learner's needs are met in each class you facilitate? Are you having a little difficulty when someone is learning at a different pace than the rest of the class? Do you feel...
It’s as simple as this: connection drives results. Networking, branding, communication, and even top notch ideas are only bits and pieces without human connection. Regardless of your goal, who you know and who knows you goes a long way. By...
Here's a great guide to starting up a meditation practice from scratch. Let this comprehensive guide for beginners show you the way...
Marketing and communications for education is a unique challenge. With a wide range of audiences and a vast swath of generational personas, education marketers in both Higher Ed and Independent Schools need to be informed on the latest opportunities to...
Emotional Intelligence is now recognized as a significant tool through which to better manage ourselves and others. The ability to manage relationships and behavior offers significant advantages in today’s world. But in advancing the concept of...
In today's world, social media marketing is one of the biggest tools for creating a strong brand. To do so, you need content that draws in your audience and creates a community amongst your potential customers. However, creating engaging and...
"Answering the phone" sounds like an easy task, right? But there's a lot of pressure to do it right. Each time the phone rings, it's an opportunity to make a good impression on someone on the other side, whether it's...
Leadership isn't just for CEOs. Show leadership in your workplace by inspiring others to action through your commitment, engagement, teamwork, and enthusiasm. These resources will help you learn how!
Attending a great training can leave you feeling inspired, motivated, and ready to dig in. Conversely, attending a poor training session can leave you feeling just the opposite. Sometimes poor training experiences can leave a sour taste in your mouth,...
Creating your path takes commitment and chutzpah. Get a fresh perspective, revive your mojo and keep on moving.
Your project’s goals will define what you get – so they should state clearly and without ambiguity what you want. Or, more precisely, what the project’s sponsors and key stakeholders want. Your job as a project manager is to ensure...
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