All Activities
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Guide to Authentic Feminine Leadership
Women are having a moment. If you read the right headlines, women are rising into leadership at some of the biggest companies in the world. Men are getting on the #metoo bandwagon and learning how to become allies in...
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Unlocking Employee Potential Through Coaching
If you're a manager, then you know your job entails more than just signing off on timecards and approving PTO. Part of your job is to ensure that your employees perform at their highest level. But how do you do...
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Measuring Instructional Effectiveness
Employee training is integral to the overall success of a business. Whether you are on-boarding new employees or enhancing the skills of existing ones, they need the tools to become aligned with your company culture and learn their new (or...
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Startup Marketing
A curated list of resources referenced during my guest lecture "Startup Marketing" part of the Growth Marketer program (2018) at the Berghs School of Communication in Stockholm. This list can be a good starting point for startup founders, ...
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Gamification for Interactive Learning
Gamification is the application of game elements and digital game design techniques to non-game problems, such as business and social impact challenges. In this course, we are going to discuss the definition of gamification and how you can successfully apply...
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Getting Started with Ruby
Ruby is a popular programming language that's easy to learn. Developed by Yukihiro Matsumoto in the mid-1990s, this is a dynamic, open source programming language with a focus on simplicity and productivity. In this path, you'll find resources ...
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Crafting a Customer Experience
Customer experience can make you - or break you. Crafting a memorable customer experience can mean going above and beyond in your attention to detail and care for customers - but it's a craft that pays off. Dive into this...
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Running on Empty - Avoid Empathy Exhaustion & Compassion Fatigue
The capacity for empathy is an amazing trait we all share - and an incredibly important skill in any workplace. Practicing empathy means putting yourself in another person's shoes to better understand their situation, frustration, or needs; but we ...
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Giving Effective Feedback for Better Instruction
Effective feedback is crucial for improving communication, enabling educators to reach their full potential, and ultimately for better instruction. Feedback, however, is sometimes difficult to define and is often confused with advice or praise. Wh...
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Phone Skills for Everyone
"Answering the phone" sounds like an easy task, right? But there's a lot of pressure to do it right. Each time the phone rings, it's an opportunity to make a good impression on someone on the other side, whether it's...
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Boost Your Negotiating Skills
Life often requires compromise - be it in the workplace or at home. From closing a sale with a new client to deciding on a what to have for dinner with your partner, negotiation skills can be applied toward successful,...
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Understanding and Implementing Microlearning
42 percent of Millennials say they're likely to leave their current organization because they're not learning fast enough. How can you address this issue and deliver training to your learners at their point of need in a format they'll actua...
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Working With Subject Matter Experts
This learning path will guide you through the process of engaging a SME, preparing for the interview, actively listening to their questions and responses, and providing feedback throughout the process and at the end of the project.
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Resume Writing for Smarties
We create them all the time and they hold our futures on their pages, yet they are so difficult to get just right. Your resume is either too old, too modern, doesn't provide enough detail, or simply doesn't showcase your...
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Managing The Great Generational Shift
For decades, demographers and workforce planners have been anticipating a transformation in the workforce, a trend that I call The Great Generational Shift. The shift is not only a function of population trends or demographics, but also in the norms...
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Social Media Strategy in the Consumer Revolution
Nothing has changed the practice of marketing more dramatically than the rise of social media. More than simply another advertising or public relations channel, social media requires a fundamental shift in the way we approach business. As an...
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Sales Skills Focus: Cold-Calling
Sales expert Brian Tracy once said, "Approach each customer with the idea of helping him or her solve a problem or achieve a goal, not of selling a product or service." Cold-calling can cause anxiety for some but others see...
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Introduction to Social Media Marketing
Social media has drastically changed the way companies interact with current and potential customers. This path will help you capitalize on these interactions to support your marketing efforts, achieve specific organizational goals, and measure your...
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Smart Contracts: How to Use Blockchain in Business
Many people link blockchain to bitcoin and cryptocurrencies in general. But it is not only related to digital currency. Let's try to better understand how this thrilling cyber code work.
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The Building Blocks of Onboarding Success
One of the most important ways that organizations can ensure the success of their staff is through the strategic use of onboarding, the process of helping new hires adjust to their new jobs quickly and smoothly. According to the Society...
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How to Get Sales & Marketing to Stop Blaming Each Other
The engine of every company is customer acquisition. Customers translate into revenue which fuels job creation, investment and shareholder value. Without customers there is no business. While everyone in an organization has a role in driving business,...
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Leading a Team to Coordinate Events
Picture this: You have been tasked with the responsibility to plan a company-wide training event. You're ready to roll up your sleeves and get to work but have no idea where to start. If that sounds like a scenario you're...
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Data Management
Spreadsheets & Databases are powerful tools that can simplify processes and assist teams in being more efficient. There isn't a single industry that does not need to effectively organize its data, ranging from software companies to schools...
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