Summer 2019 is approaching and internship application season is upon us. Internships are a great way to get hands-on experience in your field, network with professionals, and maybe even get paid along the way. With tons of different internships to...
Let’s talk! It is true that anyone can begin a class conversation, but not all conversations are fruitful. It is not enough to simply open the floor for discussion. If you really want to initiate juicy and impactful discourse in...
Any user new to Excel 2016 will benefit from this path, which is based on the Goodwill Community Foundation's video tutorials. These bite-sized videos cover basic and advanced functions of Microsoft Excel, including creating and saving sheets,...
The role of the Chief Customer Officer (CCO) is so important to define and initiate your customer experience and provide the leadership that’s needed in order to set the course for your company’s success and transformation. This path will help...
Stop hearing and start listening! In order to really connect with your customers, managers, and colleagues, active listening is key. These resources can help you develop the skills that can serve as the foundation for good communication.
As the customer service rep, you are the liaison between the customer and your company. It is your duty to help the customer in identifying what they need after listening to their inquiry or concern and then connecting them with...
Today, an astonishing one in seven of us run their own business. Self-employment is now, more than ever before, a realistic dream for millions – and while no one will ever claim it’s easy, it might just be the best...
It's easy to buy an LMS, but it takes a good strategy to successfully launch e-learning for your users. These resources will help take you from an empty platform to a well-developed and engaging online learning program.
We all need to practice good customer service, no matter what our job title is. This path will help you develop the customer service skills you need to be successful in any position.
Most L&D specialists understand the importance of training programs and know that data can inform instruction but have no idea where to start. If you fall into this category, this path can definitely assist you. In this path, you will...
How would your business grow if you could become smarter overnight? What would the impact be if you could tap into more parts of your brain to increase innovation, creativity, emotional engagement, vision, feelings of safety, belonging, and...
I’ve curated this list of selections because their subject matter either irreversibly changed the way I see the world or articulates the lens by which I now see the world. I hope this is as helpful for you as it...
Sheryl Sandberg's Lean In is a massive cultural phenomenon and its title has become an instant catchphrase for empowering women. These resources, curated from LeanIn.org and from around the web, serve as guides to educate learners on the challenges...
In the past few months, online events have grown tremendously due to many people working remotely. I have attended events whereas half-way through the event, attendees' mind tends to shift because they lose interest in the presenter or speaker. Whether...
You're working on a campaign and now you need the skills to do the best work you can. In this path you'll learn some of the basic skills you'll need to work on a campaign such as how to write...
This path will focus the learning experience into the relevant concepts, ideas, and practices of People Analytics as a tool for Human Resources (HR) professionals to help organizations and leaders make strategic decisions about how better attract, perform, retains and...
Learn about design thinking with curated content
When Danica Patrick decides to pursue her interests, passions, or dreams - she goes all in. From her racing career to entrepreneurship, fitness, and nutrition, the energy and intensity she brings to each pursuit pays off - but she'll be...
We make hundreds of decisions every day, and even small improvements in our decision strategy can add up to huge payoffs over the course of our lives. Playing poker professionally taught me an enormous amount about rationality, psychology and the...
Organization filters through every aspect of your life—in your home life, your relationships, your social life, and in your career life. Everyone is guilty of a little procrastination and laziness from time-to-time. Even Beyoncé needs a little...
According to the balance careers, developing and nurturing leaders is critical to the overall success of nearly any organization. An effective internal leadership program can be used not only for identifying and training potential executives but as both a retention...
The Internet can be a scary place. In this path, learners will be introduced to basic concepts of online safety and security. Common scams will also be reviewed.
Virtual training has given organizations the ability to provide employees with the knowledge and upskilling they need regardless of whether they sit across multiple office locations or work remote. While there are many benefits such as cutting down on travel...
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