Creating a Buddy Program for your new hires is a giant step towards helping them feel welcome and truly instilling the company culture from Day One. But we often think of Buddy Programs as simply a traditional mentorship or coaching...
We make hundreds of decisions every day, and even small improvements in our decision strategy can add up to huge payoffs over the course of our lives. Playing poker professionally taught me an enormous amount about rationality, psychology and the...
The terms dark pattern and dark UX sound exactly like design practices the Empire would use to confuse Stormtroopers requesting time off through their intranet (Empirenet?). Unfortunately, the most common targets of these UX practices tend to be us...
Most of us want something more or better than what we have now. Work is typically the #1 thing many Americans report they are not fulfilled with and wish they could change. You don't have to be one of them....
As emails increase, we tune out more and over time become even less responsive. As incoming messages become increasingly challenging to navigate in volume and or urgency, here are a few ways managing your inbox that can be done on...
Being creative as a job - is a tough job. Singer/Songwriter/Producer/Photographer Ben Folds is the definition of creativity at work - he is, among others, a prolific musician, an Artistic Advisor to the National Symphony, an improvisational composer,...
The amount of content we produce every day is truly mind-boggling. There are more than 3 million blog posts created each day and half a million tweets sent every minute...That pace is only accelerating with the growth of the Internet....
Working for yourself, for a company, or even in your personal interactions, technology helps you get the job done: writing and editing, creating spreadsheets, email and calendaring. Google has a suite of tools designed for each of these tasks. There...
Some of us have a hard time delegating -- letting go of work can sometimes be hard! But it's important to remember that delegating and sharing the load can actually make everyone involved more effective. Distributing work among other staff...
This path will help the learner implement practices and strategies to manage and maintain business relationships with customers, clients, partners, and prospects. At the end of the path, learners will be able to identify communication techniques to...
You are always busy. Between juggling multiple project deadlines, conference calls, and meetings, you have a pretty full workload. We get it. For things to run most effectively, you need to schedule, maintain, and update appointments as efficiently as...
Hiring the wrong employee is a mistake that can cost your organization thousands of dollars in wasted productivity and salary costs. But how do you get it right? Here, experts share some of their tips, tricks, and secrets to success.
Hi! I'm Rob. I have a degree in Mathematics from Cambridge University and you might call me a bit of coding geek. After building websites for friends and family for fun, I soon learned that web development was a very...
Life often requires compromise - be it in the workplace or at home. From closing a sale with a new client to deciding on a what to have for dinner with your partner, negotiation skills can be applied toward successful,...
Course PROVIDED BY DelftX The majority of challenges that organizations face are technology related. Given the growing importance of technology, the demand for leaders with an engineering background will probably rise. Already a quarter of the CEOs...
Open educational resources (OER) are educational materials made available for sharing, accessing and reusing through a public or open license; these materials have been used in the K-12 and higher education environments for years with much success....
So much of our lives - professional and personal - are dependent on data. Manage your finances. Maintain information about your customers. Keep track of project elements and timing. On and on. From simple to more complex data, understanding how...
Sales expert Brian Tracy once said, "Approach each customer with the idea of helping him or her solve a problem or achieve a goal, not of selling a product or service." Cold-calling can cause anxiety for some but others see...
Sales Engineer (SE), Sales Architect (SA), Solution Engineer (SE), Solution Consultant (SC), Technical Account Manager (TAM), Pre-Sales Consultant (PSC)...no matter what you call your role, one area should remain top of mind: Collaborating. Good collaboration with the sales team, product...
The Internet can be a scary place. In this path, learners will be introduced to basic concepts of online safety and security. Common scams will also be reviewed.
It may sound silly but simply greeting your customer goes a long way. In a matter of seconds, customers begin to form their opinion of your business and a forced or generic opening line will not seal the deal.
It can be as nerve-wracking to interview a job candidate as it is to be interviewed. These resources will help you navigate the interview process as an interviewer; topics covered include the general interview process, mistakes to avoid, and sample...
It's easy to buy an LMS, but it takes a good strategy to successfully launch e-learning for your users. These resources will help take you from an empty platform to a well-developed and engaging online learning program.
Do you want to make sure that all learner's needs are met in each class you facilitate? Are you having a little difficulty when someone is learning at a different pace than the rest of the class? Do you feel...
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