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Trey Williams is a product manager for a software company, where he's been employee of the month at least 12 times. He lives in Atlanta.

14 Activities Created

The Personality that Succeeds in Customer Support
Flip the Script: Managing Customer Grievances
- Path
- Rating5.0
- Intermediate
How to Effectively Manage Your Training Costs
- Duration 12m
- Intermediate
Surviving the Performance Review Process: A Guide for Managers
- Path
- Duration 1.6h
- Rating5.0
- Beginner
Avoiding Over-Automation in Customer Service Resolutions
- Path
- Rating5.0
- Advanced
Making the Most of Your Training Budget
- Path
- Duration 54m
- Rating5.0
- Intermediate
From Onboarding to Integration
- Path
- Rating5.0
- Advanced
Developing an Engaging Onboarding Program
- Path
- Rating5.0
- Intermediate
The Characteristics You Need to Give Exceptional Customer Service
- Path
- Duration 45m
- Rating5.0
- Advanced
The Building Blocks of Onboarding Success
- Path
- Rating5.0
- Beginner
Phone Skills for Everyone
- Path
- Rating3.5
- Beginner
How to Facilitate Interdepartmental Communication
- Path
- Duration 46m
- Rating5.0
- Advanced
They Interviewed Well, What's Next? How to Evaluate Candidates After the Interview
- Path
- Duration 45m
- Rating5.0
- Beginner
Escalating Customer Grievances
- Path
- Rating5.0
- Beginner