As the unemployment rate remains low, employers that "go the extra mile" in their recruitment and retention efforts may see a payoff in terms of talent. The ManpowerGroup study highlights a connection between job seekers and customers: Candidates will continue to purchase a business' goods and services when they have a satisfactory candidate experience. Hiring managers, therefore, may want to ensure their treatment of job seekers reflects the care that the business demonstrates toward valued customers.
Treat Candidates like Customers, Study Recommends
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