Common Sense is Not Always So Common – How to Handle Customer Complaints

Name: Common Sense is Not Always So Common – How to Handle Customer Complaints
Rating: 5.0 (5 reviews)

By Shep Hyken
Duration 4m
Difficulty Beginner
Rating 1 star 2 stars 3 stars 4 stars 5 stars

Average rating: 5.0 5 reviews
2 comments

Shep Hyken, Author, Customer Service & Experience Expert, & Speaker shares the importance of having a good system with good people to take care of your customers. If you enjoyed the video and want to know even more ways to be AMAZING check out my book: https://hyken.com/online-store/amazing-go-home/ Some people claim that customer service is getting worse.