Managing for Performance is about managing all performance not just poor
performance.
“A prime act of managerial leadership in any managerial organisation is to establish an
effective and efficient work organisation where the work gets done by competent
individuals at just the right organisational strata necessary to deal with the inherent
complexity of the work itself. These work systems involve the establishment of role
relationships where one person can get work done by assigning tasks to others while
still being held accountable for their outputs1.”
Improving Accountability
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