We are in the age of the customer. Companies like Apple, Amazon and Chick-Fil-A have set a standard for other companies to compare themselves. So what does it mean to specialize in the Customer Experience? The resources here will help...
Overflowing email inboxes are not only sources of constant stress, but also can drastically decrease your work productivity. According to a report from the McKinsey Global Institute, an average employee spends 28% of their work time reading, writing or...
Cracking the code for managing your email feels like winning the lottery. Unfortunately, I've only personally experienced one of these phenomena. Hopefully, after completing this learning path, you can join me and discover the best way to organiz...
Nervous in front of a crowd? Fidgety while speaking? Anxious about presenting in general? Never fear! These resources will help you plan, deliver, and evaluate your next presentation with ease and confidence.
When studying a language grammar is the foundation of fluency. Grammar is the structure and system of English consisting of syntax, rules, forms and morphology. Grammar is also the key to speaking and writing more clearly, professionally, and intelligi...
You see an exciting job opportunity online and you are thrilled about the opportunity to apply. The posting asks that you send your resume and cover letter in an email. This is your chance to make a great first impression....
No matter what happens with technology, business success ultimately comes down to your relationships – the strength of the ones you build and keep, and how you navigate the tricky ones. Learning how to create stronger, more productive relationships will...
In today's world, social media marketing is one of the biggest tools for creating a strong brand. To do so, you need content that draws in your audience and creates a community amongst your potential customers. However, creating engaging and...
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