So Many Customer Experience Lessons - So Little Time!

Name: So Many Customer Experience Lessons - So Little Time!
Rating: 5.0 (2 reviews)

Duration 8m
Difficulty Beginner
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Average rating: 5.0 2 reviews

Joseph Michelli | The Michelli Experience

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Extrapolating the idea of seizing natural occurring opportunities, I'm a fan of gleaning customer experience lessons from news headlines. Here are three quick examples of customer experience lessons just waiting to be plucked from recent news stories: