Social Media Is No Longer A Marketing Channel, It's A Customer Experience Channel Rating 1 star 2 stars 3 stars 4 stars 5 stars Average rating: 0 0 No reviews Favorites Share View this on https://www.forbes.com/sites/danielnewman/2016/01/12/social-media-is-no-longer-a-marketing-channel-its-a-customer-experience-channel/#1ec04fd963a5 Log In To Complete