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Trey Williams is a product manager for a software company, where he's been employee of the month at least 12 times. He lives in Atlanta.

14 Activities Created

The Personality that Succeeds in Customer Support
Developing an Engaging Onboarding Program
- Path
- Rating5.0
- Intermediate
Avoiding Over-Automation in Customer Service Resolutions
- Path
- Rating5.0
- Advanced
They Interviewed Well, What's Next? How to Evaluate Candidates After the Interview
- Path
- Duration 45m
- Rating5.0
- Beginner
How to Effectively Manage Your Training Costs
- Duration 12m
- Intermediate
The Characteristics You Need to Give Exceptional Customer Service
- Path
- Duration 45m
- Rating5.0
- Advanced
Flip the Script: Managing Customer Grievances
- Path
- Rating5.0
- Intermediate
Surviving the Performance Review Process: A Guide for Managers
- Path
- Duration 1.6h
- Rating5.0
- Beginner
Escalating Customer Grievances
- Path
- Rating5.0
- Beginner
Phone Skills for Everyone
- Path
- Rating5.0
- Beginner
From Onboarding to Integration
- Path
- Rating5.0
- Advanced
How to Facilitate Interdepartmental Communication
- Path
- Duration 46m
- Rating5.0
- Advanced
The Building Blocks of Onboarding Success
- Path
- Rating5.0
- Beginner
Making the Most of Your Training Budget
- Path
- Duration 54m
- Rating5.0
- Intermediate